Privacy Policy

Effective date: 22/05/2023

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our web application HEYi or the services provided through the application.

Please read this Privacy Policy carefully. By accessing or using our mobile application, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the application.

Information We Collect

1.1. Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, use certain features of the application, make a purchase, or contact us directly. The personal information we collect may include:

Name
Email address
Phone number
Payment information (e.g., credit card details)
User-generated content (e.g., designs, prompts)

1.2. Non-Personal Information

We may also collect non-personal information about you automatically when you use the application. This may include:

Device information (e.g., device type, operating system)
Log data (e.g., IP address, access times)
Usage information (e.g., app features accessed, interaction with the app)

How We Use Your Information
We may use the information we collect from you for various purposes, including:

Providing, maintaining, and improving our services
Personalizing your experience with the application
Processing transactions and delivering products or services
Responding to your inquiries and providing customer support
Sending you promotional communications, updates, and news (with your consent)
Protecting our rights, preventing fraud, and enforcing legal obligations

Disclosure of Your Information
We may share your information with third parties in the following circumstances:

With your consent or at your direction
With service providers who assist us in operating our business and providing the application's features
In response to a legal request or to comply with applicable laws and regulations
To protect the rights, property, or safety of our users or others
In connection with a merger, acquisition, or sale of all or a portion of our business

Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy
The application is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will promptly delete such information.

Your Choices
You have the right to access, update, and delete your personal information. You may also unsubscribe from our promotional communications by following the instructions provided in the communication.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy in the application. Your continued use of the application following the posting of changes constitutes your acceptance of such changes.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at hello@heyi.app.